High Speed DSL FAQ

What is High Speed DSL?

DSL is the acronym for Digital Subscriber Line. DSL is a technology for bringing high-bandwidth connectivity to homes and small businesses over ordinary copper telephone lines.

Why should I consider DSL?

The main reason to consider switching to DSL is speed. Web pages come up in seconds, not minutes, downloads complete in a fraction of the time they do over regular dial up. As the Internet continues to expand in size and popularity, sites and files are growing in size and demand that you have a high-speed connection to get the most out of them. Another benefit is the fact that DSL does not use your phone line; you can talk on the phone and surf the internet at the same time!

Is DSL faster than cable?

DSL generally is faster than cable. The reason for this is DSL is a high-speed connection to YOUR house, not your neighborhood. Everyone in your neighborhood shares high-speed cable access, so as more people near you get on cable, the speed decreases. With DSL, the line is your line, anyone in your neighborhood with DSL, will have their own line. There is no sharing of bandwidth on your phone line.

What do I need to get DSL?

  • Windows XP/Vista / Win7 / Win8
  • Pentium III processor or higher
  • 128 MB RAM minimum
  • Support for 800X600 resolution 16 bit color or better
  • DSL modem / Internet Connection
  • Ethernet Card (or Network Card)
  • Filters for each phone/device in your home

DSL Filters

DSL filters are small in-line devices sometimes required for DSL installations. They filter line interference to standard telephone equipment when phones share the same lines as DSL service. Not all setups require the use of a DSL filter, though they are often needed for each phone connection.

A DSL filter is a small, rectangular device that has phone connections on both ends. The person setting up a DSL system simply unplugs a telephone line from a wall jack, inserts the filter into the wall connection, and then plugs the telephone line into the filter. Fax machine lines and answering machines also require DSL filters. Filters separate the voice and data signals sent through phone lines, ensuring that neither signal interferes with the other.

There are two methods for installing DSL service: split, or splitterless. A DSL filter is not required if the split method is used. In this case a technician visits the premises and installs a splitter in the main telephone cable. Two lines emerge from the splitter; one line feeds into standard phone jacks, while the other line is used exclusively for the DSL Modem. A DSL filter is not required in this case because the splitter has separated the voice and data signals.

The filters are available from Brooke Telecom, $7.50 for an in-line Filter and $12.00 for a wall-mount.

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Can I use the service in more than one location?

No. The DSL service is activated on a specific phone line, it will only work on a line that has had the service activated on it.

Can I Fax over DSL?

You cannot FAX using a DSL modem, but you can still send and receive faxes over your regular telephone lines. Upgrading to DSL will add a DSL modem, but if you keep your old modem, you can still use software fax products like WinFaxPro – they simply use your telephone line as before.